talabat

Supervisor Riders

talabat

Manama, Bahrain

Job Details

Type: Full Time

Post Date: 30+ days ago

Industry: Other

Job Description

What's on Your Plate?

  • Build, maintain & own strong relationships with all 3PL partners across the country

  • Build a trusting relationship that allows the exchange of information and best practices

  • Ensure sufficient data is shared to allow for educated directions & improvements in performance

  • Monitoring 3PL performance through on-site visits

  • Able to manage multiple projects and work under strict deadlines

  • Able to build a comprehensive database for 3PL partners and rider

  • Create procedures for 3PLs to improve rider performance

  • Ensure rider safety & well-being are top priorities for 3PLs and solid measures and tools are in place

  • Be the voice of the 3PLs to Talabat: Listen to the challenges and find solutions with the internal team

  • Ensure 3PL compliance to Talabat rules to increase rider loyalty

Qualifications

Skills & Qualifications needed:

  • You have successfully completed a Bachelor’s or Master’s degree, preferably in Logistics, Management Information Systems, or Project Management

  • Preferably you gained 3+ years of work experience in logistics firms, high growth startups, tech companies, consulting or IB

  • Strong Excel, Google Sheets, and data management skills

  • Strong project management and stakeholder management skills

  • You are a doer and a free thinker. You accept and adapt constantly to change

  • Willing to question the status quo when needed

  • Team player. We are looking for someone who fits the team and the company culture

  • Make it happen attitude, where results are ensured to be achieved regardless of all the obstacles

When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region. Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less! Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. In 2020 alone, we facilitated the donation of well over 340,000 meals, and 44,000 medicine donations to those in need, as well as donated over 1.3million euros to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.

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