Quality Control Officer

Key Accountabilities:

• Quality and Food Safety Implementation:

  • Implement the Quality and Food Safety Policy.

  • Assume all responsibilities assigned in the Quality and Food Safety Management System.

• Inspection and Analysis:

  • Conduct inspections and analysis on raw materials, packaging materials, processing, and finished products quality versus specifications.

  • Prepare related reports as per the inspection plan.

• Compliance Monitoring:

  • Monitor adherence to Food Safety, Good Manufacturing Practices (GMPs), and hygiene requirements.

• Behavioral Safety Observations:

  • Conduct behavioral safety observations as assigned by the plant Quality and Food Safety Manager.

• Online Testing:

  • Conduct online testing of quality parameters as per the testing program requirements.

• Deviation Management:

  • Note any deviations, communicate to stakeholders, and ensure proper corrective actions are taken immediately.

  • Manage the hold and release of any nonconforming products according to the Hold and Release procedure.

• Incident Analysis:

  • Perform root cause and trend analysis of Quality and Food Safety incidents.

• Action Verification:

  • Verify and validate undertaken actions to ensure their effectiveness in delivering required improvements.

• Training Support:

  • Support the Quality and Food Safety training program as assigned by the plant Quality and Food Safety Manager.

• Sanitation and Pest Control Verification:

  • Conduct sanitation and pest control verification as per procedure requirements.

• Advisory Role:

  • Provide Quality and Food Safety advice, guidance, and coaching to the plant team.

  • Identify common competency gaps to be addressed in relevant training programs.

• Continuous Improvement:

  • Support the development and continuous improvement of the Quality and Food Safety Management System through active participation.

• Positive Behavior Recognition:

  • Recognize and embrace positive behaviors and practices.

• Equipment Calibration:

  • Ensure calibrations of all Quality and Food Safety control equipment (metal detectors, primary and secondary weighers and check weighers, X-rays, seal checkers, balances, etc.).

• Other Responsibilities:

  • Perform any other actions or responsibilities assigned by the direct manager that supports the job's main purpose.

Skills:

• Educational Level:

  • Bachelor’s degree in a related field.

• Specific Education:

  • Food Safety Management related certificate (ISO 22000, BRC, IFS, or similar).

• Experience:

  • 3-5 years of experience in food factories, preferably dairy.

• Communication and Presentation:

  • Excellent communication and presentation skills.

  • Ability to engage with and influence the behaviors of others internally and externally without direct reporting relationship.

• Problem Solving and Analytical Thinking:

  • Strong analytical thinking and problem-solving skills (root cause analysis, setting action plans, etc.).

• Languages:

  • Proficiency in English.

  • Knowledge of Arabic is preferred.

Additional Information:

• The role requires physical capability to perform inspections and calibration tasks.

• Flexibility to work in varying conditions and shifts if required.