Job Details
Type: Contract
Post Date: 30+ days ago
Industry: Other
Job Description
Main Responsibilities:
Collaborate closely with Account Managers to ensure smooth and ongoing support for restaurant partners
Participate in client meetings and presentations to gain exposure to client relationship management
Help maintain and update data in the company CRM system
Support in updating restaurant information, including images, item descriptions, menu details, operating hours
Assist in addressing any issues or queries from clients, including those related to tablet, invoicing, operations and growth
Support the commercial team on ad-hoc requests, with a focus on improving productivity, data enrichment and contribute to enhancing the customer experience
Communicate effectively with internal and external stakeholders to ensure smooth coordination and delivery of commercials initiatives
Assist in processing and analyzing data sets reflecting important client operational, growth and performance metrics
Support in the execution of growth plans for strategic accounts, outlining objectives, goals, and actions to drive client success.
Identify opportunities for upselling or cross-selling additional products or services to existing clients.
Requirements:
Strong communication skills
Fluency in English. Arabic is a plus
Detail-oriented
Strong analytical skills
Some experience in cold calling and client communication
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
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