Job Details
Type: Full Time
Post Date: 30+ days ago
Industry: Customer Service
Job Description
Key Roles & Responsibilities
Work with and support management, production, commercial & marketing personnel in defining, implementing and achieving quality objectives/ KPIs.
Review work processes and procedures to improve productivity, efficiency and overall work performance through promoting and creating a quality culture and quality conscious employee and third parties where appropriate.
Develop, implement and maintain Project quality management system with required policies , procedures , processes and QA-QC organization specific to project scope. Define Project Quality Plan (PQP) and Inspection Test Plan (ITP) for projects in conformity with client requirements, specifications and scope of work.
Develop, plan, schedule and conduct internal quality audits in all departments and functions as mandated by Quality Management System.
Develop, plan, schedule and conduct project quality audits in accordance with project audit schedule and plans. Ensure that the findings are concluded with appropriate and effective control actions in timely manner.
Facilitate and support external audits ( by client , certification council , client nominated third parties ,etc.) in projects , as part of prequalification assessments, tender evaluation/ awarding phases, etc.
Register , investigate , participate in root cause analysis, follow up and close out NCRs and corrective actions requests (CAR) resulting from external audits, customer complaints, internal audits , product / processes failure instances, etc..
Provide appropriate QA-QC input documentation to support the bidding processes for marine and non-marine sector scopes.
Ensure that Shipyard qualifications and approvals ( Floating dock classifications, , marine survey certifications, ASME , UL ,etc.) are renewed and validated in timely manner.
Ensure that welding and fabrication QA-QC process is fully implemented including the implementation of required procedures, instructions , quality control plans (ITP),etc.. Responsible to ensure that WPS,PQR , WPQ ,welder qualification records ,etc. remain current and new qualifications (WPS,PQR) ,when required, are achieved.
Ensure that QA-QC system appropriate to the production departments such as Mechanical, Machine, Blasting & Painting , docks including ship lift and related maintenance is fully implemented and maintained with required procedures , instructions, quality control plans (ITP), checklists , etc. in place.
Act as a process owner and ensure timely adherence to the renewal of calibration/ inspection/ tests as applicable. Be the custodian of shipyard calibration, inspection and test reports including monitoring , measuring , test , lifting equipment and accessories.
Steer customer satisfaction measurement processes, production quality objectives/ KPIs ( defect reports, rework / repair , process failures ) monitor and measure and analyze these data to be used for upward management reporting and continual improvement.
Responsible for implementing contractor quality management processes to ensure that contracted / outsourced products and services meet shipyard quality requirements.
Responsible to ensure that document control processes are applied in the internal design and development process that the drawings, specifications, sketches ,etc. developed internally remain uniquely identified, relevant versions are available for use/ reference and archived as per document control practices.
Ensure that the shipyard personnel including new recruits are inducted to QA/QC documentation, processes, and practices. Conduct quality awareness training at defined intervals for the benefit of all employees.
Participate in supplier assessment and evaluation process related to QA/QC.
Participate in management review , Production quality meetings , Project meetings with client project team and ensure that customer requirements are met consistently through the management of Quality System.
Provide recommendations on new subordinate hires and ensure the availability of all resources required to perform assigned tasks and activities
Supervise subordinate staff, assign work activities, monitor performance and review results
Act as a coach to subordinates, identify their training and career development, recommend training courses and follow-up on their personnel records such as timesheets, discipline, vacations, leaves and absenteeism
Perform other job-related duties as assigned.
Qualifications
Education & Professional Qualification:
- Bachelor’s Degree in Engineering (Mechanical or Metallurgy) from a recognized institution and other qualifications in O&G sectors
- CSWIP 3.1 or AWS or ASNT would be of added value (candidate to at least demonstrate understanding of the above certifications)
- Lead Auditor on Management Systems ( ISO9001,ISO14001 & ISO 45001)
- Lean & Six Sigma Green Belt Qualification
- Experience in application of RCA methods , investigation techniques
- Proven ability and experience in developing and implementing management systems ( ISO9001,ISO14001 & ISO 45001) in organizations ( ISO9001,ISO14001 & ISO 45001)
- Exposure to Enterprises Risk Management (ERM) processes
- Knowledge and experience on ASME U & R certifications (BPVC)
- Proven ability in document development ( policies, SIPOC, PFM, procedures , checklists, templates)
- Training module development and presentations
- Lessons Learned facilitator experience
Professional Experience:
- Minimum 10 years’ combined QA-QC experience covering marine, oil and gas EPC projects (onshore /offshore) , heavy fabrication , process plants, etc.
- Minimum 5 years’ experience in QA-QC Manager role
- Proved auditing experience
Geographic Experience:
- N/A
Computer Skills:
- Good knowledge of MS Office and web applications
Language Skills:
- Business fluent knowledge of English (verbal and written)
- Knowledge of other languages will be an added advantage
Market/Industry/Functional Knowledge:
- Proved capability in preparing and implementing quality assurance policies , procedures / plans / instructions
- Strong management practices and techniques
- Very good analytical and interpersonal skills
- Strong knowledge of safety and environmental practices related to industry
- Good knowledge of marine, oil & gas industry standards/ codes/ regulations
Milaha was established in 1957 as a public "shipping agency" characterized at that time with high credibility among its customers. In a short time, Milaha transformed itself into a leading and giant international prestigious company that provides trustworthy "Maritime & Logistics" services that attract its customers' confidence in GCC, the Middle East, and around the globe. As a heavy-scale and pioneering company, Milaha strongly focuses on providing integrated transport, marine services, and supply chain solutions. Milaha has owned an integrated "Shipyard & Fabrication" comprising and operating two floating docks, one Shiplift, and several extensive workshops facilities with the ability to carry dry dock and float repair work for vessels up to 230m LOA. The Shipyard, established in 1978 and located at Mesaieed Industrial City, offers various and efficient maritime services, repair and refit services to all types of vessels and yachts, not only in Qatar but also to entire GCC states and the international vessels dock at Doha ports.
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