Student Success Center Manager

Key Responsibilities:

• Develop and implement creative retention strategies to engage students and support student success during their time at AIU.

• Hire peer tutors, and teaching assistants in coordination with VPAA.

• Prepare and approve timesheets for all tutors and teaching assistants.

• Provide training for all tutors and teaching assistants.

• Plan and provide small group and individualized tutoring.

• Maintain a working relationship with faculty to provide tutoring assistance to students.

• Plan, direct, and review the activities and operations of student tutoring and academic advising.

• Maintain strong communication with tutors, faculty, and other departments regarding the Center programs and services.

• Identify, plan, market, advertise and execute a series of in-house presentations to provide information and training on the center services.

• Promote the services of the Student Success Center to the AIU community and share success stories.

• Proactively identify at-risk students and implement effective mentoring and advisory strategies.

• Coordinate with VPAA and Deans the advising process and availability of faculty to support academic advising.

• Coordinate and maintain data on retention and student success.

• Track and monitor attendance within the Writing Center to ensure effective utilization and identify patterns that may impact student performance.

Qualifications:

• Master’s degree in a relevant field desired

• Minimum 3 years of work experience in higher education institutions with experience related to student success.

• Proficiency in Microsoft Excel and SharePoint, with a minimum of 3 years of experience working with these tools.

• Strong work ethic with the ability to work nontraditional hours, as necessary.

• Excellent communication skills both oral and written.