Customer Representative

We are seeking a highly motivated Route Sales Representative to join our dynamic team. In this role, you will play a vital role in driving sales growth across our assigned routes by interacting with customers, managing inventory, and ensuring efficient product distribution.

What you'll do:

• Interact with customers to promote sales, manage product distribution, and establish strong relationships.

• Provide direct supervision and support to truck helpers and delivery assistants.

• Assist with onboarding new recruits (customer representatives and salespeople).

• Optimize product placement on shelves and ensure flawless execution of marketing initiatives.

• Achieve individual sales targets (cash and credit), maintain proper inventory levels, and deliver exceptional customer service.

• Follow established route plans to guarantee all assigned customers are visited and serviced effectively.

• Maintain accurate and up-to-date customer and inventory data within the company database.

• Provide insightful reports on competitor activity, new store openings, and market trends.

• Cover for colleagues during leave periods to ensure uninterrupted service.

• Coordinate the introduction of new products within your assigned territory.

• Manage time efficiently to ensure optimal customer interaction and efficient product delivery.

• Provide valuable feedback to management regarding distribution challenges and customer concerns.

• Contribute to achieving departmental goals by fulfilling personal sales targets and supporting strategic initiatives.

What you'll bring:

• Minimum of 1 year of experience in a sales or customer service role (preferred).

• Strong communication, interpersonal, and relationship-building skills.

• Excellent organizational and time management skills.

• The ability to prioritize tasks, work independently, and meet deadlines.

• Problem-solving skills and a proactive approach to addressing customer needs.

• Proficiency in basic computer software and data entry skills.

• Valid driver's license (required).