# IT Support Specialist

- **Company:** [Masjid DarusSalam](https://www.muslimjobs.io/company/masjid-darussalam.md)
- **Location:** Lombard, Illinois, United States
- **Workplace:** Onsite
- **Job type:** Full-time
- **Industry:** Engineering And Technology
- **Posted:** 2022-07-13

## Description

**JOB TITLE: **IT Support Specialist

**RESPONSIBLE TO: **Director of Operations

**POSITION TYPE**: Full-time

**COMPENSATION: **Commensurate with experience

**DAYS & HOURS**: Monday-Saturday, includes some evenings

## **Nature and Scope of Job:**

DarusSalam Seminary is seeking an energetic and dedicated individual to serve as a full-time IT Support Specialist. Your work will have a direct impact on students of knowledge, as well as our congregation and listeners around the world!

## **Qualification And Experience:**

- High school diploma, GED, or equivalent
- Prior information technology or systems administration experience preferred Past industry experience

## **Job Description and Responsibilities:**

The job description and responsibilities of the IT Support Specialist include, but are not limited to the following:

- Install, configure, and maintain hardware and software to ensure optimal performance
- Serve as the initial point of contact for diagnosing and troubleshooting a wide range of software, hardware, network, and other issues, and escalate issues when appropriate
- Handle an average of 40 phone calls and emails daily, efficiently prioritizing and resolving issues
- Add setup, breakdown, storage, and inventory of event equipment.
- Coordinate and manage work being done by vendors and contractors
- Create documentation of procedures for user training
- Work cooperatively with key team members and upper management
- Oversee daily functions to ensure all operations were performing optimally
- Record events and problems and their resolution in logs

**Submit your resume and three professional references to: **

[office@darussalamfoundation.org](mailto:office@darussalamfoundation.org)

## How to apply

Apply by email: [office@darussalamfoundation.org](mailto:office@darussalamfoundation.org)

## About Masjid DarusSalam

The vision of Masjid DarusSalam is to preserve, implement, and disseminate Islamic knowledge, as well as nurturing and preparing our future leaders through sound, traditional understanding and learning. 

DarusSalam is unique in that along with providing a beautiful sanctuary for worship, it also incorporates a higher educational institute. Masjid DarusSalam serves as a community center for residents while DarusSalam Seminary offers beginner through advanced classes in various Islamic sciences.

Website: https://masjidds.org/

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