# Trust and Safety Specialist

- **Company:** [LaunchGood](https://www.muslimjobs.io/company/launchgood-4.md)
- **Location:** Philiphine, Philippines
- **Workplace:** Fully Remote
- **Job type:** Contract
- **Industry:** Other
- **Experience:** 2 - 5 years
- **Posted:** 2025-09-11

## Description

**Location:** Remote (Must be able to work EMEA or NA time zones)

**Employment Type:** ***6 months Fellowship***

### **About LaunchGood**

LaunchGood is a **global crowdfunding platform** dedicated to empowering Muslims worldwide by helping them raise funds for impactful campaigns. We believe Muslims can be a **wellspring of solutions** and have incredible values to share with the world.

We’ve built a platform that celebrates generosity and community, and we’re looking for passionate team members to join us on this journey. With nearly **one million users** worldwide, we’re shaping the future of crowdfunding — one ambitious project at a time.

### **About the Role**

We’re looking for a **highly skilled and detail-oriented Trust and safety Analyst** to join our Compliance & Trust team. You’ll play a **critical role in safeguarding LaunchGood** by ensuring campaigns and fundraisers meet compliance, regulatory, and platform standards.

As a **Trust and safety Analyst**, you will:

- Review and verify documents from fundraisers.
- Conduct due diligence on campaigns and users.
- Monitor transactions for fraudulent or suspicious activity.
- Collaborate with internal teams to ensure a **safe, secure, and trustworthy platform** for our global community.

Your work will directly contribute to **protecting our users**, **preventing financial crime**, and **maintaining a positive user experience**.

### **Key Responsibilities**

#### **1. Trust and safety Review & Verification**

- Review and analyze campaign submissions to ensure compliance with LaunchGood’s policies and regulatory requirements.
- Assess user-provided documents for validity, accuracy, and authenticity.
- Make informed decisions on campaign approvals based on established guidelines.
- Manage cases involving customer concerns through email, phone, and resolution platforms.

#### **2. Compliance & Risk Management**

- Perform **Trust and safety **verification, OFAC/OSFI sanction list checks, and screenings via FinClusive, World-Check, and other tools.
- Report suspicious activity to the **Compliance Manager** or **AML Officer**.
- Monitor transactions for potential fraud and escalate when necessary.
- Stay up to date on industry regulations, trends, and best practices.

#### **3. Collaboration & Continuous Improvement**

- Work closely with the Trust and Safety Lead to improve processes and enhance overall compliance operations.
- Document and report recurring issues, bugs, or process gaps for resolution.
- Support cross-functional teams with compliance-related requests.
- Provide real-time assistance to users with verification or compliance-related concerns.

### **Core Competencies**

We’re looking for someone who embodies:

- **Analytical Skills** — Ability to interpret financial documents and assess transaction risk.
- **Critical Thinking** — Make sound decisions in fast-paced, high-pressure situations.
- **Problem-Solving** — Proactively address safety and compliance concerns.
- **Attention to Detail** — Spot inconsistencies and errors in user-submitted data.
- **Excellent Communication** — Strong written and verbal skills for user interactions and internal reporting.
- **Adaptability** — Stay flexible as policies and regulations evolve.
- **Tech-Savviness** — Comfortable using multiple online tools and platforms.

### **Requirements**

- With experience as a Trust and Safety Analyst, preferably within a financial institution, MSB, crowdfunding platform, or fintech company.
- Solid understanding of Trust and Safety procedures, AML policies, and compliance frameworks.
- Experience working with tools like **World-Check**, **FinClusive**, or similar screening solutions.
- Excellent judgment and decision-making skills.
- Strong written and verbal English communication.
- Availability for a **5-day work schedule**, including possible weekend shifts (e.g., **Wednesday–Sunday**).
- Ability to work effectively across **EMEA or North America time zones**

## How to apply

Apply at: https://secure.collage.co/jobs/launchgood/56172

## About LaunchGood

LaunchGood is a global crowdfunding platform that supports Muslims in launching good across the world by helping them raise funds for their campaigns. We believe Muslims can be a wellspring of solutions and have incredible values to share with the world

Website: launchgood.com

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Canonical page: https://www.muslimjobs.io/company/launchgood-4/job/trust-and-safety-specialist